Achieve amazing results with Shibumi
Read case studies from actual Shibumi RPA Accelerator customers
Global Telco scales to 1000+ Bots
Australian Bank scales pipeline from 0-300 in 3 months
Advisory Firm saves 500,000 hours every year
Leading transport company uses RPA to win market share
Global Telco scales to 1000+ Bots
CASE STUDY
Global Telco scales their RPA program to 1000+ production BoTs with Shibumi
Background
New entrants into the market were disrupting this long-standing telco giant, primarily located in the US. As a part of a global quest for creating cost efficiencies the telco invested heavily in RPA technologies to deliver savings across their highly decentralised business.
Challenge
- The Automation team had a pipeline of 5,000+ robotic process automation (RPA) opportunities
- They were heavily decentralized teams, located all around the world, and working in different business units.
- Delivery of digital workers was taking on average 12 week delivery times
- They needed a rigorous system to help them with value management without undermining team creativity
- Their existing tools such as project/resource management tools optimized for technology development, not business value delivery
How the Shibumi RPA Accelerator helped
- Since consolidating all of their RPA opportunities into the Shibumi RPA Accelerator the Automation team have delivered more than $75M+ of ‘business impact’ to date
- The Telco was able to accelerate the flow of ideas to production BoTs through Shibumi resulting in over 1,000+ high-impact bots now in production
- Shibumi’s user-friendly forms, automated business rules, and workflows enabled them to scale value delivery
- Key to their success was the ability to build early executive momentum through ‘quick wins’ proving the business value of the RPA team across the enterprise
- Today the Automation team have a standardized method for forecasting and reporting the results coming from their program to fuel re-investment
Australian Bank scales pipeline from 0-300 in 3 months
CASE STUDY
Australian Bank scales their RPA pipeline from zero to 300 opportunities in <3months with Shibumi
Background
One of the leading banks in Australia & New Zealand embarked on a program to leverage RPA technologies to reduce the amount of effort the finance team was spending on mundane tasks such as data preparation and report generation. On their journey, they encountered challenges with the level of engagement with their program team and the ability to govern the way RPA investments were being considered across their portfolio of opportunities.
Challenge
- The Bank established a team to solicit automation ideas from all parts of the business but engagement was low due to a fear of automation replacing human jobs.
- Despite the fear of automation, the Bank had some very inefficient practices that led to staff regularly performing low value, mundane tasks. This has a negative impact on job satisfaction in some functions.
- Additionally, the Bank had several pockets of automation activity underway but none of these efforts were co-ordinated nor governed by an enterprise standard.
- Decisions such as which automation ideas to invest time and money in were made with bias and inconsistency without a standardized approach to prioritization.
- The leadership of the organization were measured and incentivized based on program engagement and value returned to the business.
How the Shibumi RPA Accelerator helped
- The automation CoE at the Bank embraced the Shibumi RPA Accelerator as a tool that could solve a number of these challenges.
- Having a single application enabled them to scale their RPA ideas in the pipeline from zero to 300 in less than 3 months.
- Engagement levels rose as members of the CoE were able to sit side by side with staff members to record their ideas into Shibumi and in the process dispel any concerns about the effect RPA would have on their jobs.
- The RPA program quickly drove a pipeline of >$5m in annual re-occurring savings
- Additionally, the Automation team was able to standardize the data that was used to make investment decisions across the portfolio of automation candidates.
Advisory Firm saves 500,000 hours / year
CASE STUDY
Advisory Firm saves 500,000 hours every year using RPA
Background
A leading Global Advisory Firm embarked on their RPA journey as key component of their overall Digital Transformation program. New technologies were disrupting their industry and making traditional business and engagement models obsolete. At the same time, their workforce was dependent on enterprise systems and processes to function internally as well as with their clients.
Challenge
- The Advisory Firm wanted to re-allocate efforts towards high value-creating activities.
- They needed to balance the independence of their workforce at the same time as providing some governance when it came to how RPA was leveraged across their firm.
- They wanted to embed automation across their operations, carefully managing change management and communications.
- Evaluating and prioritizing automation ideas and business cases was difficult and inconsistent, they wanted to streamline and standardize their approach.
- Above all else, the Advisory Firm wanted to be a leading example to their clients for how RPA can be a value driver.
How the Shibumi RPA Accelerator helped
- The Shibumi RPA Accelerator underpinned their entire RPA lifecycle from ideation through to deployment and into ongoing support mode.
- Having a single management tool for their end-to-end automation program helped the teams transition from awareness to adoption and advocacy faster.
- Via Shibumi’s inbuild collaboration capability the Advisory Firm was able to build a pipeline from across a growing network of 500+ stakeholders.
- Inside of the first year, the team was able to automate 90+ processes, saving more than 200,000 hours of employee time. The following year saw this number rise to more than 500,000 hours returned to the business.
Leading transport company uses RPA to win market share
CASE STUDY
Leading transport company uses RPA to speed up their time to market and to win market share
Background
A very well known brand in the modern economy, this Shibumi RPA Accelerator customer was in hypergrowth and in a battle to win market share in several newly disrupted categories. This Transportation company needed to leverage the power of automation to streamline their processes and keep up with their market demand.
Challenge
- This Transportation company was growing so quickly that organizational structures and policy were changing rapidly.
- They needed a method for consolidating automation opportunities from around the world into a single view so that they could combine similar local initiatives into larger globally impacting initiatives.
- Speed to value was essential as they raced to win market share.
- The ability to prioritize investment in RPA opportunities that represented the maximum impact across a global, distributed, and fast-growing organization became key to their success.
- The Transportation company leadership wanted to manage the value of their investments in RPA in addition to delivering Digital Workers to solve these problems.
How the Shibumi RPA Accelerator helped
- The Shibumi RPA Accelerator was selected ahead of other alternatives due to the ability to integrate tightly to the chosen RPA vendor tools.
- Via a single application for the end-to-end automation program, the Transportation customer was able to consolidate all automation activities from across their global operations into a single view.
- Having a single view enabled them to identify common themes across the pipeline of opportunities and to aggregate these into high-value initiatives with global impact.
- The Transportation company are on track to increase their Digital Workforce by 350% in 2020.
Track RPA Program Data
The Shibumi RPA Accelerator is your single source of truth for all of your Automation Program data.
Scale your Project Pipeline
Crowdsource automation ideas from across the business to accelerate the growth of your automation pipeline
Deliver Value
Provide Program Leadership with the information they need to make value-focused decisions that enable you to achieve the maximum Return on Investment from your program
Dashboards & Reports
The Shibumi RPA Accelerator gives you back hours per week by automating your Stakeholder Reporting such as Executive Dashboards and Presentations.
Executives
Give Executives Real-time visibility to RPA program data in a single location.
RPA Program CoE
Shibumi's RPA Accelerator helps the CoE provide the governance layer that scales across a centralized and decentralized automation program.
CoE Team-Members
The RPA Accelerator from Shibumi is designed specifically with the RPA CoE in mind. Shibumi helps the CoE to manage from idea through to implementation, all in a single app.
