Enhancing Portfolio Visibility and Strategic Decision-Making at Intellihub with Shibumi
Shibumi was rapidly adopted and quickly delivered operational ROI
Company Name:
Intellihub
Industry:
Energy
Location:
Sydney, Australia
Company Size:
n/a
Use Cases:
- Enterprise-wide visibility
- Capacity Planning
- Portfolio Management
Business Impact:
- Improved visibility across 600+ initiatives
- Rapid adoption among 150+ employees
- Greater operational efficiency
Customer Overview
Intellihub is a fast-growing Australia and New Zealand (ANZ) based energy technology company and delivers multi-utility services to residential, commercial & industrial and embedded network customers.
Specialising in the management, installation and day-to-day operations of smart meters, Intellihub is the market leader in ANZ with 3 million units currently in its portfolio.
Intellihub also looks beyond the smart meter with the delivery of consumer energy resources (CER) – hot water systems, solar, battery energy storage solutions, electric vehicle chargers, pool pumps and more.
As the organisation scaled at pace, its Technology team required a more robust way to manage the increasing volume of initiatives and ensuring it aligned delivery with strategic priorities.
To support this growth Intellihub implemented Shibumi, a flexible platform designed to enhance visibility, governance, and decision-making across the enterprise portfolio.
Goal
With rapid growth came increased complexity and heightened demand to further improve products and services. Whilst existing toolsets were able to capture ideas, it was difficult to produce a consolidated view of work in progress, prioritisation, and resource capacity.
The team needed a solution that could:
- Provide end-to-end visibility across the technology portfolio
- Support prioritisation and capacity planning
- Integrate with existing tools like Jira
- Enable data-driven decision-making at both operational and executive levels
Intellihub selected Shibumi for its configurability, integration capabilities, and ability to scale with the organisation’s needs.
Solution
After evaluating multiple PPM platforms, Intellihub selected Shibumi for its configurability, integration capabilities, and ability to scale with the organisation’s needs.
Key features leveraged included:
Portfolio-Level Visibility: Shibumi enabled the team to consolidate data from Jira and other sources, providing a single view of over 600 initiatives.
Prioritisation and Capacity Management: The platform supported structured prioritisation and resource planning, helping teams align delivery with strategic goals.
Executive Decision Support: Dashboards and reporting tools facilitated informed discussions during budget planning and investment reviews.
Scalable Configuration: Shibumi’s flexibility allowed the platform to evolve alongside Intellihub’s governance maturity.
Results
Improved Transparency: The implementation of Shibumi provided immediate, clear visibility into the technology pipeline, improving communication with stakeholders.
Enhanced Strategic Alignment: Executive teams used Shibumi dashboards to assess initiative value, defer non-critical work, and allocate budget to core business priorities.
Rapid Adoption: Over 150 users across the organisation actively engage with Shibumi, supporting consistent portfolio management practices.
Operational Efficiency: Integration with Jira ensured timely data capture and reduced duplication, allowing teams to focus on delivery
Conclusion
Shibumi has become a fundamental element in Intellihub’s enterprise portfolio management approach. By enabling visibility, prioritisation, and strategic alignment, the platform has been a highly valuable tool amidst the organisation’s continued growth and product expansion.
